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Our Mission

Our mission is simple: to keep businesses secure, productive, and confident in their technology. We believe IT should support your business - not slow it down or introduce unnecessary risk.

The Xertex Way

The Xertex Way is built on proactive, security-first IT support delivered by people who genuinely care about your business. We focus on preventing problems before they happen, protecting your users and data, and providing clear, honest advice you can rely on.

 We believe great IT support is about strong relationships. We take the time to understand how you work, build long-term partnerships, and become an extension of your team not just a supplier you call when something breaks. Friendly, approachable, and easy to work with, we’re here to support your business as it grows, today and into the future.

We combine practical IT expertise with long-standing client relationships to deliver exceptional service. What began as a traditional IT services business has evolved to meet the demands of today’s digital landscape, where cybersecurity and identity protection are just as critical as reliable support.

 

We are dedicated to supporting growing businesses across the UK with proactive IT management, Microsoft 365 solutions, and comprehensive user awareness training designed to reduce risk and keep operations running smoothly.

 

Our team stays ahead of emerging threats, ensuring your business remains protected while you focus on what matters most. At Xertex, our focus has always been the same: providing dependable support, honest advice, and tailored solutions that genuinely add value. With a strong commitment to innovation and excellence, we aim to be your trusted partner in navigating the ever-changing world of technology.

Our Story

Abstract Digital Wave

Where to find us

Our office is based at 7 & 8 Delta Bank Road, Metro Riverside Park, Gateshead, next to the Metrocentre, we are situated inside the YBN building.

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